Client Login
Forgot Password
Call Us At 1300 739 939 or +61 (0)8 8465 0383 or Send us a message
Terms and Conditions of Usage
Choose an option from the left hand menu.
  • Send a job to a pre-uploaded list, or to recipients from the one of the WEL Media or Business lists.
  • Send a one off job to a few manually specified recipients.
  • Upload and edit custom recipient lists or manage your list of opted out recipients.
  • View, cancel or retry existing jobs.
  • View reports on previous jobs.
  • Update your personal details or view current or old invoices/accounts.

TERMS of USE

These terms apply to all all usage of the WEL web site www.welcorp.com, which is supplied by WEL Corporation Pte Ltd (Company No: 200305151Z) of 9 Temasek Blvd, #31-02 Suntec Tower Two, Singapore 038989. This includes use of the site for information purposes as well as services which require payment by the user.

Services

WEL provides broadcast and unified messaging services through its web site www.welcorp.com. These services are described on the website and are updated from time to time. WEL reserves the right to modify, add, or discontinue any of theses services from time to time, and WEL will not be held liable for any modification or discontinuation of services.

Your responsibilities

You represent and warrant that you are of legal age and capacity to enter into this agreement with WEL and will be financially responsible for any use of WEL services. If you give another person access to your account, you will also be responsible for their usage of services through your account.

You must adhere to WEL's Privacy Policy, which deals with the protection of personal information. By proceeding to register and use any WEL service, you acknowledge that contact details of individuals and organisations are sensitive information. It is your responsibility to comply with WEL’s Privacy Policy.

You agree to provide accurate and complete information about your company and authorised contacts when registering to use any WEL service and when applying for a Monthly Account. As well, you agree to provide WEL with updates within 21 days of any change of information which you provided at the time of registration or applying for a Monthly Account.

You can select any of the distribution lists on-line from WEL MEDIA for the distribution of documents and/or emails relevant to media contacts as well as provide your own lists for the distribution of your documents and/or emails.

You are responsible for the documents, emails and messages that you send through the WEL network. Please ensure that your documents, emails and messages are relevant, and of interest, to your targeted audience. WEL does not take responsibility for the content of your documents, emails or messages delivered by the WEL network. You warrant that the content of all documents, emails or messages that you submit will be accurate and free of any viruses. You agree not to make any defamatory, obscene or illegal statements, which infringe any law, regulations or any industry codes of practice. In particular, you warrant that you comply with WEL’s SPAM Policy, which deals with the transmission of unwanted material (see Spam Policy at the bottom of the www.welcorp.com home page).

You are responsible for maintaining the confidentiality of your password to access WEL services. You are responsible for any activity, which occurs through use of your account. You must immediately notify WEL of any unauthorised use of your account, loss or compromise of your password, or any other breach of security, which you become aware.

You authorise WEL to distribute your documents, emails, and messages to the chosen list(s) of recipients and further permit those recipients to use the documents, emails and/or messages conveyed to them.

WEL's responsibilities

WEL will use all reasonable efforts to ensure that your documents, emails, and messages are distributed on time according to your on-line instructions. WEL, however, does not take responsibility for any errors in transmission or the selection of distribution lists. WEL does not warrant that your recipients have expressed an interest in receiving your documents, emails and/or messages either from your own lists or any distribution lists provided by WEL or its third-party providers.

WEL will give you access to WEL MEDIA lists and your own lists and will provide WEL services to you provided that you comply with these Terms of Use. WEL is not responsible for any errors in lists created by you or for the accuracy of WEL's MEDIA lists. Should you fail to meet the conditions in these Terms of Use, then WEL reserves the right to block your access to any of WEL’s lists, terminate your scheduled broadcasts, terminate your registration, and retain any fees paid by you.

LIMITATION OF LIABILITY

BY BECOMING A WEL CUSTOMER YOU ACKNOWLEDGE, TO THE FULLEST EXTENT PERMITTED BY LAW, THAT WEL WILL NOT BE LIABLE IN ANY WAY FOR THE INFORMATION TRANSMITTED, OR THE FAILURE TO TRANSMIT, OR ANY DELAY IN TRANSMISSION, OR FAILURE TO PROVIDE A BROADCAST REPORT, HOWEVER CAUSED, OR ANY OTHER USE, OR INABILITY TO USE, OF WEL SERVICES. WEL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL LOSS (INCLUDING CONSEQUENTIAL OR SPECIAL LOSS), DIRECT LOSS, INDIRECT LOSS, LOSS OF PROFITS OF ANY KIND, LOSS OR CORRUPTION OF DATA, INTERRUPTION TO BUSINESS, LOSS OF REVENUE, OR ECONOMIC LOSS OF ANY KIND, WHETHER IN CONTRACT, NEGLIGENCE, OR ANY OTHER TORT, OR UNDER ANY STATUTE OR OTHERWISE.

Your use of WEL services is at your own risk. By becoming a WEL Customer you agree to indemnify WEL against any loss, liability or expense arising from any loss in connection with the use of any WEL service. You also agree that to the fullest extent permitted by the law all expressed and implied terms and conditions other than those set out on the WEL website are excluded. You assume full risk of loss resulting from usage of WEL services. You agree to waive any claim on WEL arising from use of WEL services.

WEL’S LIABILITY TO YOU FOR ANY USAGE OF WEL’S SERVICES IS LIMITED TO THE LESSER OF $250 OR THEAMOUNT YOU PAID TO WEL IN THE 3 MONTHS PRIOR TO ANY CLAIM WHICH DOES NOT FALL WITHIN THE EXCLUSIONS LISTED ABOVE.

Payment Methods

WEL offers 2 methods of payment for all services:


1. Monthly Account for approved applicants. Terms are 7 days within receipt of invoice, unless other terms are arranged in writing. WEL will invoice by the 7th day of each month.


2. Pre-payment of Account for WEL Package Deals. Pay in advance and enjoy special rates on many popular lists and services.


Note: All rates quoted are net of any value-added or sales tax due. Value-added or sales tax, if applicable, will be added and shown on the invoices generated and sent to you.

Term of Service

There are no set contractual periods for WEL services for Monthly Account Customers. Pre-payment Account Customers who select a WEL Package Deal have full access to use their credit for up to 6 months. Any unused credit remaining in your account after 6 months may be forfeited unless you advise us of your intent to use the credit within a further 6 months time. Any credit remaining after 12 months will be forfeited.

General Conditions

WEL reserves the right to terminate all services immediately if you have violated the Terms of Use, Spam Policy or Privacy Policy. If WEL, in its sole discretion, terminates your account for this reason, then the balance of any unused credit will be forfeited.

If WEL intends to stop providing you any service for any reason other than for failure to pay charges or for your contravention of any of the Terms of Use, Spam Policy or Privacy Policy, then WEL will give you 30 days notice of termination of service. If WEL terminated your account for this reason, then WEL will refund the balance of any unused credit up to the termination date.

If you are a WEL Monthly Account Customer and do not pay WEL in accordance with the payment terms, WEL may terminate all services until all arrears are paid.

Any WEL Customer may give 30 days notice of termination of the service and receive payment for any outstanding credits. Payment will be made no later than on the 30th day from receipt of a written and authorised termination letter from the original customer.

You agree not to resell the services to other users.

You agree not to assign or transfer this agreement or any rights or responsibilities of this agreement.

Trademarks

WEL is a registered trademark of WEL Corporation.

Copyright

WEL owns the authorship contained in the website http://www.welcorp.com. This includes all design, text, and images. You may not copy, reproduce, transmit, display, rent, sublicense, alter, store for subsequent use or otherwise use in whole or in part in any manner this material without the prior written consent of WEL or as permitted by the Copyright Act as amended. However, you may have a temporary copy in the memory of your computer for personal and commercial purposes for use by a registered user.

Links to the WEL web site

Hypertext links to the WEL web site, http://www.welcorp.com, are permitted as long as they are only text links marked “WEL” or “WELCORP”, point to the home page, and that the appearance of the link does not denigrate WEL Corporation, the site http://www.welcorp.com, or the logo of WEL Corporation.

DISCLAIMER

WEL Corporation and its agents disclaim any express or implied warranty, including third party, associated with the services provided, and disclaims any warranty regarding the accuracy, timeliness, compatibility, availability, security, AND FITNESS for purpose, completeness, useability or intellectual property infringement of the services. The services are provided “as is”. The only warranty or REPRESENTATION, WHICH YOU MAY RELY ON, must be made by an authorised representative of WEL. WEL shall not be liable for any delay or failure to perfrom resulting directly, or indirectly from any causes beyond WEL’s reasonable control.

Notices

WEL may issue you a notice by email or by conventional mail to the current address which you have provided to WEL on our website. If you require WEL’s prior consent, then such consent may only be given in the manner described above by an authorised representative of WEL.

Notices given by you to WEL may be given by email to info@welcorp.com or by conventional mail to the address listed at the top of these Terms of Use. You must also contact WEL by telephone (at the number posted on the www.welcorp.com to confirm that the notice was indeed sent and so that WEL can confirm the identity of the sender of the notice.

Applicable Law

WEL's rights under these Terms of Use are in addition to any other rights provided by law. This web site, these Terms of Use, and your use of the services are governed by the law in the Republic of Singapore. The UN convention on contracts for international sale of goods is expressly disclaimed.

WEL reserves the right to make changes to its web site and these Terms of Use at any time. Your continued use and access to this web site after any changes constitutes acceptance of the revisions.

If any provision of these Terms of Use is held to be invalid or unenforceable, then such provision shall be struck and the remaining provisions shall be enforced.

WEL may act on a breach by you at any time, and failure by WEL to act with respect of a breach by you does not waive WEL's rights with respect to subsequent breaches.

Fair Use Policy

WEL uses it’s best endeavours to process messages to recipients, and applies a Fair Use Policy to WEL Customers. It is important that all of our customers can access our Services and Technology, and thus WEL Corporation reserves the right to charge for failed messages in our absolute discretion, where it is deemed that the customer is sending messages to inaccurate, invalid, or otherwise high failure rate destinations, or to obtain value from our technology without payment. WEL may also terminate or suspend a customer from usage if the their usage is deemed to be unreasonable. Unreasonable usage is that which is considered to be excessive, fraudulent, or such that could adversely affect the WEL Corporation network.

WEL Corp Contact Information

Ph. (65) 6722 0759
info@welcorp.com

LAST UPDATED: 23 December 2020

Copyright © 2020 WEL Corporation Pte Ltd