Help/FAQs:Broadcast Error Codes
To start a new broadcast, choose a list to send to from Media Lists, WEL Lists or My Lists. You can send to, create and manage your personal lists by choosing an option under My Lists. If you have started a broadcast, but have not completed it, you can continue it by choosing 'Continue Existing' under Job Management. You can view the progress of any broadcast not yet complete by choosing 'View Progress' under Job Management. To view reports of complete broadcasts, or delete an incomplete broadcast, choose 'All Jobs' under Reports. To view a history of all complete broadcasts, choose 'Completed Jobs' under Reports. Manage your personal details and view your accounts under My Details. To manage your opt-out lists, go to 'Optout List' under My Lists
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Please note that this is a guide for the most common Error Codes: reasons for non-delivered documents.
Please contact WEL's Sales & Support Office, which can be found on the tab "Contact Us" on the homepage, for further assistance if the code on your Success Report does not appear below.
| SENT | Fax was successfully sent. |
| BUSY | Line gave busy signal with all retries. The receiving fax machine was busy. |
| NOAN | Phone keeps ringing. Nobody answers. If you are sure that the number is correct, please contact the recipient. There may be a problem with their fax machine (e.g. out of paper). |
| INVD | The number is not a valid number. Please check the number and dial again. |
| NOLN | Problem with phone line. Please check line. |
| BARR | Wrong number (number changed, call barred). |
| OPTO | Number opted out. |
| NSUP | Service or Function not supported by network or user. |
| COLL | At the moment we started trying to send a fax a call came in. |
| ERR | Procedural or unknown error. |
| FAIL | Document conversion failed. Please resubmit your document. |
| NOFX | No fax machine detected. Please check the number and try again. |
| PAGC | No confirmation received after last page transmitted. The fax may have been received by the recipient and the machine failed to confirm. |
| BADC | Bad connection or fax modem error at receiving end. |
| HNUP | Call disconnected by the network or remote user (reason unspecified). |
| LDTE | Latest Delivery timeout expired. |
| | SENT | Message was successfully sent. |
| BSIN | Line busy or incorrect number. |
| MGNC | Receipt of message not confirmed. |
| RJCT | The message has been rejected. |
| ERR | Procedural or unknown error. |
| HNUP | Call disconnected by the network or remote user (reason unspecified). |
| NOLN | Problem with phone line. Please check line. |
| NOAN | Phone keeps ringing. Nobody answers. |
| LDTE | Latest Delivery timeout expired. |
| OPTO | Destination opted out. |
| SENT | Message was successfully sent to network. |
| QUED | Message queued for delivery. |
| FAIL | Message couldn't be delivered, destination unavailable. |
| RECE | Error in destination number, please check the number. |
| SVRE | Error in the SMS delivery pathway, delivery failed. |
| BARR | Destination blocked or forbidden. |
| OPTO | Destination opted out. |
| INVN | The number is not a valid number. Please check the number and dial again. |
| BADS | The sender ID is invalid. |
| EXPD | The message could not be deliverd in the requested delivery period. |
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