Manage Jobs

Reports & Broadcast History

The Reports menu gives you two meaningful views of your jobs.

Reports › In Progress Jobs

Shows all jobs that are currently active — queued, sending, or scheduled for a future time. Use this view to:

  • Monitor a broadcast that is currently sending
  • Cancel a scheduled job before it starts — see Cancel a Job
  • Continue a job that was saved but not yet submitted

Reports › All Jobs

A full searchable history of every job on your account — completed, in progress, and unsent. Use this view to:

  • View the success report for a finished broadcast
  • Resend to failed recipients — see Resend Busy Numbers
  • Check delivery counts (total sent, failed, cost) across all job types

Results can be filtered by:

  • Date range — start date and end date
  • Broadcast type — Fax, Email, SMS, 2-Way SMS, MMS, TTS, 2-Way TTS, Voice, Inbound Fax
  • Show only failed — quickly surface jobs with delivery failures
  • Job number — jump directly to a specific job
  • Show email opens — include open tracking data for email broadcasts
  • Download list — export the filtered results to a file

Each row shows the job number, name, type, pages/messages, start time, total recipients, sent count, failed count, pages/messages delivered, and cost. A Reviewed checkbox lets you mark jobs you have already actioned.

Job status labels

StatusMeaning
List CreatedThe job has been set up but not yet submitted for sending.
Test SentA test message was sent but the full broadcast has not been submitted.
ScheduledThe job is queued for delivery at a future date and time.
In ProgressThe job is currently sending.
ClosedThe broadcast has completed all delivery attempts.